This Privacy Policy describes how playhenry.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any information that can uniquely identify an individual. See the list below for more information about what we collect and why:

Device Information

Examples: Web browser version, IP address, time zone, cookie identifiers, viewed products/pages, search terms, and how you interact with the Site.

Purpose: To load the Site accurately and to analyze Site usage to optimize performance.

Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.

Disclosure: Shared with Shopify and third-party analytics providers.

Order Information

Examples: Name, billing and shipping address, payment details (e.g., credit card numbers), email address, and phone number.

Purpose: To fulfill orders, process payments, arrange shipping, provide confirmations/invoices, screen for fraud, and deliver customer support and relevant communications.

Source: Collected directly from you.

Disclosure: Shared with Shopify, payment processors, and shipping/logistics providers.

Customer Support Information

Purpose: To provide support and improve customer service.

Source: Collected directly from you via email, contact forms, or live chat.

Sharing Personal Information

We share your Personal Information with service providers to help deliver our services and fulfill our obligations to you, including:

Shopify (our e-commerce platform),

Payment processors, Shipping providers, and Marketing or analytics partners.

We may also share your information:

To comply with applicable laws or respond to legal requests, To enforce our terms or protect our rights, In the event of a merger, acquisition, or sale of all or part of our business.

Using Personal Information

We use your Personal Information to:

Provide and maintain our services, Fulfill and ship your orders, Process payments and send confirmations, Communicate with you (order updates, customer support), Screen orders for fraud, Deliver marketing content (if you’ve opted in).

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, unless required by law. You can request deletion of your information by contacting us at hello@playhenry.com.

Your Rights

If you are a resident of California or the European Economic Area (EEA), you have rights under the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR). These may include:

The right to access the Personal Information we hold about you, The right to request correction, update, or deletion of your information, The right to opt out of certain types of processing or sale of data.

To exercise these rights, email us at hello@playhenry.com.

Do Not Track

We do not alter our data collection and use practices when we detect a Do Not Track signal from your browser.

Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and provide personalized advertising. You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (if available).

Contact Us

If you have any questions or concerns, or if you’d like to make a complaint about our use of your Personal Information, please contact us:

Email: hello@playhenry.com
Location: Charlottesville, VA 22903
Last updated: June 13, 2025